We care about your experience. 100% Product Guarantee-Return
Policy.
If for any reason you are not delighted with your shipment,
we will replace it or refund the full cost of the product,
including shipping. As always, we aim to provide excellent
customer service and we desire to help in any way to ensure
that your experience with us is stellar. Should you feel the
need to return an item, please contact our customer service
first and we will arrange for return shipping at no cost to
you. You can contact us immediately by phone at 800.336.2954
(Monday-Friday 8am-5pm PT and Saturday 11am-4pm) or by email
us customerservice@hoodrivercoffeeco.com.
